The Franchise Loan Scorecard: Which Brands Have More SBA Charge-Offs?

Original data analysis · Published October 16, 2026

49 of 78 SBA 7(a) loans recorded under Experimac/Experimax were charged off in our historical comparison—62.8%. Window Genie followed at 26 of 58 loans, or 44.8%. Across the comparison, the differences are large enough to deserve a closer look before buying a franchise.

This scorecard follows loans approved in fiscal 2015–2019 through June 30, 2026. It covers 105 brands with at least 50 disbursed loans each. A charge-off is a recorded loan outcome; it does not establish that a location closed, that the brand caused the loss, or that today’s borrower will have the same outcome.

105brands with at least 50 eligible loans
FY2015–2019one fixed approval window for every brand
June 30, 2026SBA status snapshot used throughout
Highest observed charge-off shares in the eligible comparison: Experimac/Experimax 62.8%, Window Genie 44.8%, Dickey’s Barbecue Pit 35.6%, Tutor Doctor 32.8%, Fantastic Sams 32.5%, Signarama 29.5%.
Older loans have had more time to reach a charge-off. All brands use the same five fiscal years, and the vintage table below exposes differences within that window.

Highest observed charge-off shares

Read the numerator and denominator together. A 30% share based on 60 loans describes a different amount of evidence from 30% based on 600. The figures below refer to loan records, not unique owners or franchise locations.

Highest shares among brands with 50+ eligible loans • FY2015–2019 approvals • June 2026 snapshot
Recorded brandLoansCharged offShareGross balance charged off
Experimac / Experimax784962.8%$5,909,938
Window Genie582644.8%$3,040,749
DICKEY'S BARBECUE PIT1354835.6%$11,465,999
TUTOR DOCTOR581932.8%$1,862,246
FANTASTIC SAMS832732.5%$4,361,755
SIGNARAMA782329.5%$6,424,750
Mr. Appliance591728.8%$2,006,345
ILOVEKICKBOXING.COM1052927.6%$5,081,301
Burgerim972525.8%$6,483,885
The Grounds Guys701825.7%$2,045,904
WHICH WICH1052523.8%$5,653,600
Floor Coverings International621422.6%$1,635,857
ZOUP!511121.6%$2,228,978
MEINEKE651421.5%$2,874,868
9ROUND531120.8%$1,022,956

Does the loan year change the picture?

Fiscal 2015 loans have roughly four more years of observation than fiscal 2019 loans. Here are the approval-year counts for the six brands at the top of the table. Each cell shows charged-off loans divided by eligible loans; a dash means that brand has no eligible loans in that fiscal year.

Charge-offs / eligible disbursed loans, by approval fiscal year
BrandFY2015FY2016FY2017FY2018FY2019
Experimac / Experimax—19 / 3120 / 297 / 143 / 4
Window Genie4 / 105 / 113 / 76 / 138 / 17
DICKEY'S BARBECUE PIT9 / 269 / 3514 / 3911 / 195 / 16
TUTOR DOCTOR1 / 54 / 115 / 187 / 122 / 12
FANTASTIC SAMS1 / 84 / 1914 / 266 / 202 / 10
SIGNARAMA5 / 152 / 125 / 188 / 253 / 8

The five-year window makes exposure more comparable than mixing recent loans with decades-old loans, but it does not fully age-standardize the results. Loan size, term, lender, borrower, geography and economic conditions also differ. This is a descriptive screen for due diligence, not a causal ranking or a forecast.

Search all 105 brands in the comparison

The table includes paid-in-full and EXEMPT statuses so the denominator stays visible. In this SBA file, EXEMPT means a disbursed loan that is not classified as cancelled, paid in full or charged off; its detailed status is exempt from disclosure. We do not label every EXEMPT loan healthy or still paying.


Complete eligible comparison, sorted by observed charge-off share
BrandSBA codesLoansCharge-offsSharePaid in fullEXEMPT
Experimac / Experimax15975, S0590784962.8%227
Window Genie14305, S1931582644.8%1814
DICKEY'S BARBECUE PIT11100, S05051354835.6%7314
TUTOR DOCTOR14059, S1820581932.8%327
FANTASTIC SAMS11358, S0624832732.5%4313
SIGNARAMA13441, S1570782329.5%3817
Mr. Appliance12434, S1137591728.8%2022
ILOVEKICKBOXING.COM14953, S20141052927.6%6610
Burgerim15102, S0277, S5229972525.8%4032
The Grounds Guys13860, S1758701825.7%3022
WHICH WICH14273, S19171052523.8%6812
Floor Coverings International11443, S0659621422.6%3513
ZOUP!14429, S1997511121.6%364
MEINEKE12333651421.5%447
9ROUND10036531120.8%375
EDIBLE ARRANGEMENTS11233, S05681142118.4%7419
TITLE BOXING CLUB13953, S180258915.5%418
Code NinjasS2075, S2157781215.4%5115
SKYZONE13487, S1580731115.1%584
F45 Training16381, S0596961414.6%5824
ANYTIME FITNESS10245, S01224476514.5%30280
MENCHIE'S12338, S11031271814.2%9613
ALPHAGRAPHICS10156, S009450714.0%2815
RITA'S ICE-CUSTARD-HAPPINESS13198, S143564812.5%479
The Lash Lounge13875, S176658712.1%2724
AMAZING LASH STUDIO14982, S01011391611.5%9726
PAPA MURPHY'S12713891011.2%727
LIBERTY TAX SERVICE12175, S100569710.1%5111
MASSAGE ENVY12295, S10832012010.0%15625
MINUTEMAN PRESS12375, S11175159.8%3412
PAPA JOHN'S PIZZA127125159.8%433
SNAP FITNESS13513, S15928289.8%6410
FASTSIGNS11376, S0602117108.5%8522
SUBWAY13680, S1639562478.4%43382
CycleBar16139, S04528478.3%6512
LITTLE CAESAR PIZZA12200138118.0%1243
JIMMY JOHN'S11965, S0906331267.9%24956
SPORT CLIPS13593, S2521288217.3%24225
BASKIN-ROBBINS10398, S01955547.3%4011
FIREHOUSE SUBS11398, S0639223167.2%16839
THE LEARNING EXPERIENCE13877, S17679877.1%7120
FEDEX GROUND11383169127.1%14413
PET SUPPLIES PLUS12814, S12935846.9%3915
ACE HARDWARE10077, S0067169116.5%12434
ALLSTATE INSURANCE101509366.5%825
MARCO'S PIZZA12278, S1079210115.2%15346
BUDGET BLINDS10611, S02669855.1%7518
Urban Air Adventure ParkS18506334.8%4416
Right at Home13192, S14316534.6%5210
GOLDEN CORRAL11601, S07295024.0%3414
PURE BARRE13046, S27567733.9%5717
SUPERCUTS13709, S164819073.7%16122
Comfort InnS04105523.6%3419
Dogtopia11141, S05125723.5%4114
SMOOTHIE KING13510, S159117563.4%13732
Jersey Mike’s Subs; Jersey Mike’sS09015923.4%4512
Days Inn / Days Inn by WyndhamS04889633.1%5736
Quality InnS137313543.0%8249
KIDDIE ACADEMY12059, S094314942.7%11134
BEST WESTERN INN1046511232.7%8623
MOTEL 612424, S113315842.5%10549
EUROPEAN WAX CENTER11299, S058524062.5%20133
Super 8 by Wyndhan / Super 8S16458022.5%4929
Tropical Smoothie CafeS18158622.3%6123
GREAT CLIPS11644, S074313032.3%1189
HOME INSTEAD SENIOR CARE117858822.3%824
DOMINO'S PIZZA11150, S051313432.2%11318
JERSEY MIKE'S119589322.2%847
TROPICAL SMOOTHIE140309922.0%907
HOLIDAY INN117755211.9%4011
ONCE UPON A CHILD12618, S12185911.7%517
ORANGE THEORY FITNESS12645, S122430751.6%26834
HAND AND STONE117066411.6%594
CAMP BOW WOW10686, S03386511.5%3529
COMFORT/ COMFORT INN & SUITES/ COMFORT SUITES1092213221.5%10129
BAYMONT INN & SUITES104066711.5%5214
ECONO LODGE11228, S056614421.4%10636
QUALITY INN/QUALITY SUITES, HOTEL OR RESORT1305821831.4%17243
SERVPRO13390, S155515321.3%1447
SHELL SERVICE STATION134128011.2%5326
DAYS INN1106417121.2%12841
CHEVRON (GAS STATION)108049011.1%6722
THE GODDARD SCHOOL13853, S175321120.9%12584
RED ROOF INN13136, S141414510.7%10341
SUPER 81369915710.6%11442
THE UPS STORE13913, S178833820.6%26472
AMERIPRISE FINANCIAL10209, S011324810.4%22522
Club Pilates15113, S039517200.0%15121
PRIMROSE SCHOOLS12999, S135315600.0%11244
NOTHING BUNDT CAKES12565, S119510700.0%9215
CHRISTIAN BROTHERS AUTOMOTIVE10839, S037510200.0%6834
DAIRY QUEEN GRILL & CHILL/TEXAS DQ110459900.0%7623
RODEWAY INN13214, S14449600.0%5739
WINGSTOP14318, S19379400.0%868
CULVER'S110238100.0%6516
COLD STONE CREAMERY10900, S04007800.0%5919
AMERICAS BEST VALUE INN (F/K/A BEST VALUE INN102006800.0%4622
Best Western – Best Western Plus – Best Western Premier- Executive Residency by Best Western- @Home by Best Western – GLo – Aiden – Membership AgreementS21256400.0%3727
KIDS 'R' KIDS12066, S09446100.0%4120
GOLDFISH SWIM SCHOOL11609, S07316000.0%5010
BIGGBY COFFEE10502, S02185600.0%4511
PEARLE VISION12773, S12865200.0%439
Culver's ButterBurgers & Frozen CustardS04495100.0%3219
PLATO'S CLOSET12927, S13275100.0%3912
KNIGHTS INN12084, S09525000.0%3218

What to ask before committing to a franchise

Loan status and outlet history answer different questions. Our Item 20 franchise turnover comparison examines reported openings, terminations and transfers; those events are not interchangeable with loan charge-offs or owner failures.

  • Ask about the specific franchise system today. Ownership, operating model and brand names may have changed since these loans were approved.
  • Read the current franchise disclosure document. Compare financial performance representations, outlet openings and closures, required spending and franchisee contacts with the business you plan to buy.
  • Stress-test the loan payment against the actual unit. Include royalties, advertising charges, rent, payroll and working capital. A familiar brand name is not a substitute for unit economics.
  • Ask the lender about the proposed structure. Loan term, collateral, guarantees and equity contribution affect your exposure.

For the broader survival question, our business survival study uses establishment data. Its closure/survival measures should not be substituted for the loan charge-off measure here.

Source and reproducible method

Source: SBA 7(a)/504 FOIA loan data, the FY2010–FY2019 7(a) file with an as-of date of June 30, 2026, and its official data dictionary. Checked October 16, 2026. We select ApprovalFY 2015–2019, nonblank franchise code/name, and statuses PIF, CHGOFF or EXEMPT. Cancelled and committed-but-undisbursed records are excluded. We normalize spaces in status labels such as “P I F.”

The selected franchise population contains 28,766 loan records: 20,175 paid in full, 2,645 charged off and 5,946 EXEMPT. Sixteen included records lack a first-disbursement date; their eligible status supplies the disbursed classification. The 105-brand display is the subset with at least 50 eligible loans after name reconciliation. We count each source loan record once; repeat loans to one borrower are not treated as one business.

We combine brand names that match after removing capitalization, punctuation and spacing differences, retaining all associated SBA codes. We also combine Experimac with “Experimax f/k/a Experimac” because the SBA label explicitly identifies the former name. Other materially different names are not automatically merged. Codes in the full table make the groupings auditable. Missing or inconsistent franchise identifiers limit coverage.

Charge-off share = CHGOFF records ÷ eligible records. Gross balance charged off is the sum of GrossChargeOffAmount, which includes guaranteed and nonguaranteed portions; it is not the federal government’s net loss after recoveries. Status totals are checked against the source file. Approval years are federal fiscal years; the snapshot gives loans approximately 6¾–11¾ years of observation. There is no adjustment for lender or borrower differences, and active/unresolved loans may change status later.

These are historical recorded results, not allegations of wrongdoing, current franchise failure probabilities, or an endorsement of brands with low recorded shares. We do not infer that a missing brand has zero charge-offs.

Cite this study

StartBusinessByState.com. “The Franchise Loan Scorecard: Which Brands Have More SBA Charge-Offs.” Published October 16, 2026. https://startbusinessbystate.com/franchise-sba-loan-charge-offs/.

Our original analysis and graphic are available under CC BY 4.0. Credit this study and link to this page when reusing them. Underlying source materials retain their own terms and remain available from the original agencies. This permission applies to our original analysis and graphic, not to the source publications.

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