How Big Are Service Businesses?

U.S. service-business research · 2022 Census data · Published September 15, 2026

Most full-year employer firms in these five service industries have fewer than 20 employees. Their shares range from 77.0% in child care to 94.4% in beauty salons. Landscaping is 91.5%, plumbing/HVAC 88.8%, and janitorial cleaning 86.2%.

But firm counts and revenue tell different stories: cleaning firms with fewer than 20 employees represent 86.2% of full-year firms and 23.9% of their revenue. This is our analysis of the 2022 Economic Census, not a survey of 2026 conditions.

Who is included? Employer firms that operated for the entire year, using Census’s published firm-size brackets. Businesses without paid employees and firms not operating the full year are outside these bracket percentages. A firm can own more than one location.

Small employers make up most service-business firms

We compared janitorial cleaning, landscaping, child care, beauty salons, and the combined plumbing/heating/air-conditioning category. “Fewer than 20 employees” is a consistent comparison threshold here, not an eligibility test for a loan, benefit or government program.

Firms operating the full year, United States, 2022
Industry Full-year firms Fewer than 5: firm share Fewer than 20: firm share Fewer than 20: revenue share
Beauty salons 57,317 65.4% 94.4% 63.3%
Landscaping 80,535 60.9% 91.5% 43.6%
Plumbing, heating and air-conditioning 91,144 54.5% 88.8% 29.3%
Cleaning (janitorial services) 48,377 53.2% 86.2% 23.9%
Child care 53,316 31.1% 77.0% 29.6%

Small employers are especially prevalent by count in beauty salons and landscaping. Child care has the lowest under-20 share among these five categories, but even there it exceeds three-quarters. These are national comparisons, not evidence that a particular city has too many or too few providers.

Full-year employer firms with fewer than 20 employees: firm shares range from 77.0% to 94.4%; revenue shares range from 23.9% to 63.3%. Exact industry figures are in the comparison table.
Each percentage uses its industry’s full-year employer total. Revenue is gross business activity, not owner pay or profit. Download the full-size chart.

Larger firms can have an outsized share of revenue

In janitorial cleaning, just 207 firms in the 500-or-more employee bracket account for 42.7% of full-year employer revenue. They represent about 0.43% of full-year firms. Small firms dominate the count, but that does not mean revenue is distributed in the same proportions.

The 500+ employee bracket within full-year employer firms, 2022
Industry Firms with 500+ employees Share of firms Share of revenue
Beauty salons Withheld Withheld Withheld
Landscaping 46 0.06% 15.4%
Plumbing, heating and air-conditioning 136 0.15% 20.5%
Cleaning (janitorial services) 207 0.43% 42.7%
Child care 68 0.13% 15.2%

“Withheld” means Census suppresses the value, not that the category has no firms or revenue. Beauty-salon figures in the 250–499 and 500+ brackets are suppressed. We do not convert the API’s placeholder zeros into findings or estimate those individual cells.

A 500+ employee bracket is not the same as the four largest companies, a franchise category, or a measure of local market power. This table does not identify brands, measure franchising, or show which firms compete for the same customers. Revenue share also does not measure profitability.

See every employee-size bracket

Open an industry to see the eight published brackets, from fewer than five employees through 500 or more. Percentages use the full-year firm or revenue total as appropriate. The downloads include exact dollar totals and source flags.

Beauty salons: all eight employee brackets

NAICS 812112. Full-year employer firms only. View the Census source table.

Beauty salons, 2022 — B = billion dollars
Employees Firms Firm share Revenue Revenue share
Fewer than 5 37,503 65.4% $5.924B 24.5%
5–9 10,708 18.7% $4.600B 19.0%
10–19 5,907 10.3% $4.803B 19.8%
20–49 2,586 4.5% $4.348B 18.0%
50–99 426 0.7% $1.703B 7.0%
100–249 146 0.3% $1.359B 5.6%
250–499 Withheld Withheld Withheld Withheld
500+ Withheld Withheld Withheld Withheld
Landscaping: all eight employee brackets

NAICS 561730. Full-year employer firms only. View the Census source table.

Landscaping, 2022 — B = billion dollars
Employees Firms Firm share Revenue Revenue share
Fewer than 5 49,049 60.9% $17.212B 15.9%
5–9 15,883 19.7% $14.278B 13.2%
10–19 8,743 10.9% $15.750B 14.5%
20–49 5,084 6.3% $20.150B 18.6%
50–99 1,136 1.4% $9.894B 9.1%
100–249 478 0.6% $9.398B 8.7%
250–499 116 0.1% $4.909B 4.5%
500+ 46 0.1% $16.708B 15.4%
Plumbing, heating and air-conditioning: all eight employee brackets

NAICS 238220. Full-year employer firms only. View the Census source table.

Plumbing, heating and air-conditioning, 2022 — B = billion dollars
Employees Firms Firm share Revenue Revenue share
Fewer than 5 49,682 54.5% $21.103B 7.3%
5–9 19,041 20.9% $27.051B 9.4%
10–19 12,241 13.4% $36.496B 12.6%
20–49 7,037 7.7% $52.414B 18.1%
50–99 1,924 2.1% $36.358B 12.6%
100–249 882 1.0% $36.595B 12.7%
250–499 201 0.2% $19.655B 6.8%
500+ 136 0.1% $59.170B 20.5%
Cleaning (janitorial services): all eight employee brackets

NAICS 561720. Full-year employer firms only. View the Census source table.

Cleaning (janitorial services), 2022 — B = billion dollars
Employees Firms Firm share Revenue Revenue share
Fewer than 5 25,730 53.2% $5.240B 7.4%
5–9 9,436 19.5% $5.145B 7.3%
10–19 6,552 13.5% $6.429B 9.1%
20–49 4,273 8.8% $8.221B 11.7%
50–99 1,226 2.5% $5.175B 7.4%
100–249 735 1.5% $6.238B 8.9%
250–499 218 0.5% $3.867B 5.5%
500+ 207 0.4% $30.021B 42.7%
Child care: all eight employee brackets

NAICS 624410. Full-year employer firms only. View the Census source table.

Child care, 2022 — B = billion dollars
Employees Firms Firm share Revenue Revenue share
Fewer than 5 16,573 31.1% $2.657B 4.7%
5–9 11,204 21.0% $4.351B 7.6%
10–19 13,295 24.9% $9.824B 17.2%
20–49 9,881 18.5% $15.901B 27.9%
50–99 1,482 2.8% $5.693B 10.0%
100–249 664 1.2% $6.373B 11.2%
250–499 149 0.3% $3.497B 6.1%
500+ 68 0.1% $8.654B 15.2%

Use the data to plan staffing and coverage

The distribution shows how businesses are organized, not how many people your business should hire. Before adding payroll, estimate the work available, the hours needed to deliver it, administration time and the costs of staffing. Do not turn a national size bracket into a local revenue forecast.

For coverage planning, describe your actual work, employee roles, payroll, equipment and vehicles when comparing insurance. Our dedicated industry insurance pages provide a more relevant next step than the national size percentages. Use the startup guides for state-specific requirements and the statistics pages for broader industry context:

The HVAC guide covers HVAC planning; the Census category here also includes plumbing. The beauty-salon figures exclude barber shops and nail salons. Child-care data are not a registry of licensed centers, home-based providers or available seats.

If you plan to operate without paid employees, start with our comparison of service businesses without employees. It examines a different population. For geography, our state and industry business comparison provides a separate screening framework; neither study predicts your chance of success.

Download the data and check the methodology

Download the five-industry summary (CSV) · Download all 40 employee-size rows (CSV) · Download the chart (PNG)

Source, date and units

Source: U.S. Census Bureau, 2022 Economic Census, table EC2200SIZEEMPFIRM, “Employment Size of Firms for the U.S.” We retrieved the data on September 15, 2026. The table’s reference year is 2022; the size-statistics release was announced in April 2025. We use the published 2022 NAICS categories and retain the source labels, counts and flags.

Employer firms are different from establishments: a single firm may operate multiple locations under common ownership or control. These are Census firm-size categories, not staff counts per shop. Nonemployers are excluded from this table. Do not interpret “fewer than 5” as “1–4 only” or as a count of owner-only businesses.

Why the denominator is full-year firms

Census separately publishes all firms, firms operating the full year, firms not operating the full year, and the eight full-year size brackets. We divide each bracket by the full-year total, never by all firms. The table below makes the excluded population visible. “Not full year” is a timing classification, not proof that a business failed.

Employer-firm coverage check, 2022
Industry All employer firms Full-year firms Not full year
Beauty salons 73,148 57,317 15,831
Landscaping 114,570 80,535 34,035
Plumbing, heating and air-conditioning 112,088 91,144 20,944
Cleaning (janitorial services) 63,999 48,377 15,622
Child care 63,487 53,316 10,171

Calculations and checks

We add the fewer-than-5, 5–9 and 10–19 rows to calculate the under-20 count and revenue. A firm share equals bracket firms ÷ full-year firms × 100. A revenue share equals bracket revenue ÷ full-year revenue × 100. Census reports revenue in thousands of dollars; we multiply by 1,000 before exporting dollars. Displayed percentages are rounded; calculations use the unrounded values.

We checked that full-year and not-full-year totals reconcile to all-firm counts, employment and revenue in every industry. Where all bracket values are published, the eight rows also reconcile to the full-year totals. Beauty-salon suppression prevents a complete row-by-row reconciliation; we leave those cells blank in the CSV and label them withheld on the page. We do not reverse-engineer the individual suppressed values.

Scope and limits

These five industries were selected for relevance to the site’s service-business guides, not by searching for extreme results. The comparisons are national and historical, not a complete ranking of the service economy. The published table’s coverage and tax-status treatment apply; these are not uniform samples of for-profit owner-operated businesses. Census applies disclosure protection and estimation procedures. Firm counts across industries should not be added into a count of unique companies.

This analysis does not establish revenue per employee, profits, owner salaries, staffing ratios, franchise prevalence, startup survival, or local demand. The size distribution of existing full-year employers is not a hiring prescription for a new entrant.

  1. Census employment-size-of-firms table and API field definitions.
  2. Census size-statistics release announcement.
  3. 2022 Economic Census methodology.
  4. Census glossary: firms, establishments and employment-size fields.

Cite this study

StartBusinessByState.com, “How Big Are Service Businesses?” Published September 15, 2026. Analysis of U.S. Census Bureau 2022 Economic Census employment-size-of-firms data.

Include the industry, 2022 reference year and full-year employer scope when citing a percentage. Specify whether it describes firms or revenue, and link here so readers can inspect the source table and calculations.

Common questions

Are most cleaning companies small?

Among janitorial employer firms operating the full year in 2022, 86.2% had fewer than 20 employees. That does not include businesses without payroll or employer firms operating only part of the year.

Does a small-business majority mean small firms earn most revenue?

No. In this comparison, cleaning firms below 20 employees make up 86.2% of full-year firms but 23.9% of full-year revenue. Beauty salons have a different pattern: 94.4% of firms and 63.3% of revenue.

Are the HVAC figures only for HVAC companies?

No. NAICS 238220 combines plumbing, heating and air-conditioning contractors. The table does not isolate HVAC-only firms.

Why are some salon values missing?

Census withholds the 250–499 and 500+ employee-bracket firm counts and revenue to protect confidentiality. Missing figures are not evidence of zero large salon firms.

Related state×industry pay research

For private QCEW average annual pay and employees per establishment by state (2024) across the same service niches, see employer pay and typical location size by state. That map is state×industry location staffing and payroll — not national firm-size brackets.

For how often employer establishments open, close, expand, and contract by state and broad service sector (BLS BED), see service business openings, closings, and churn.